Smart & Connected Product - QuEST Global

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Scope

End-to-end responsibility for

Electronics hardware – design development & prototyping
Embedded software - Design and development of firmware, middleware and application
Mobile applications – Development of android and iOS mobile applications for accessing the data from cloud
Cloud connectivity
Certification support for the H/W and products

Solution

Leverage QuEST’s expertise in end-to-end product development (H/W, S/W, digital and certification)

All boards are redesigned with advanced microcontroller in the same series
Form factor maintained for backward compatibility
Introduced plug-in architecture for ease of adding new modules
Redundancy memory backup for restoring failed modules
Enhanced security for lock boards to meet UL standards
Introduced connectivity module
Encrypted inter-board and external communication flow

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Benefits

Increased efficiency for all stakeholders by 30-50%
Reduced maintenance costs with features like FOTA and remote monitoring
Improved brand perception with the addition of differentiating features

Results

Delivered a fully functional unit in 18 months
Enabled PaaS (Product-as-a-service) business model. The customer is exploring new revenue streams

Features

Automated messaging system to all registered users
Cloud based management system with LTE/M2M module
Mobile enabled field technician support system
Information on the go, live up-to-date information accessible on any device, any time and anywhere that reduces audit time
Live status reporting & push notification via fully electronic record keeping

We are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 25 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 13,000+ extraordinary employees who make the impossible possible every day.

Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Automotive, Energy, Hi-Tech, Healthcare, Medical Devices, Rail and Semiconductor industries.